| This podcast is the first of the Perspectives podcast - it focuses on Digital Transformation and Customer Experience, a hot topic with multiple ramifications. Kim Douglas, Head of Capgemini Invent for APAC, discusses what's at stake when we talk about DCX, accompanied with 4 junior talents from Singapore, Japan and China. | The conversation touches upon
 | What Digital and Customer Experience stands for? |  | What challenges companies face when they want to transform the way they operate, and serve their clients and |  | Why innovative approaches should be considered to make such initiatives a success. | | |
